We require three things in order to reserve an order.

• 25% deposit
• Valid credit card on file
• Signed contract

The damage waiver covers the liability that you’d owe if any of the rental equipment is returned broken or damage due to accidental cause.

The damage waiver does NOT protect against negligence, bulk damage, stolen or lost rentals. Dreamers has full control in determining whether an item(s) is covered by the damage waiver.

You may cancel a tent however you would forfeit your deposit amount. If you cancel a tent reservation before 60 days of your event you would still be required to pay 50% of the rental.

If you cancel a tent reservation within 60 days of your event date you will still be required to pay 100% of the rental.

You must be paid in full before your event is delivered. If you would like to pay your balance at the time of delivery, that must be addressed in advance. 

We run different promotions throughout the year. Our discounts all depend on the time of the year, size of the order, etc. To get the latest discounts/promotions please reach out to us.

We do. This is an additional service which like most companies, we charge an additional fee for this service.