We require three things in order to reserve an order.
• 50% Non-Refundable Deposit
• Valid credit card on file
• Signed Rental Agreement
Pricing is based on reservation not usage. If you have a reserved tent rental and decide to cancel your reservation before 10 days of your scheduled event date, you will be responsible for 50% of the non-discounted tent rental cost.
If you cancel a tent reservation within 10 days of an event date, you will be responsible for 100% of the non-discounted tent rental cost.
Each item includes an optional damage waiver which is 10% of the item cost. This protects a client from any accidental damage to the rental equipment during use. If a client declines the damage waiver, the client will be 100% responsible for all repair/replacement costs of any damaged equipment.
The damage waiver does NOT protect against negligent use, bulk damage, stolen or lost items. Dreamers staff will evaluate damaged equipment at the time of return/pick up.
All orders must be paid in full 10 days before an event date. You may pay at delivery if approved and arranged in advance with Dreamers staff.
We run different promotions throughout the year. Our discounts all depend on the time of the year, size of the order, etc. To get the latest discounts/promotions please reach out to us.
We can provide setup of tables and chairs as an additional service. This is not included in the cost of the rented items.